Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to get the IP address.Let’s start by assigning a static IP address to the printer. If the issue persists, I would suggest here is to assign a static IP address: Once done, restart the computer, printer and router and then try to print and check if that works. If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to check for the latest firmware update if available for your printer, using this website. If the issue persists, I would suggest here is to update the printer firmware, if available. Try channel 1 first then the others one at a time. * Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’. * Make sure printer and router are at least 5 feet apart. * The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router. Don't worry as I have a few suggestions which should help you resolve this issue. ![]() I'm the Jeeet_Singh & I'm at your service.Īs I understand you have also tried with the new router and still having the issue. Hi looks like you were interacting with & but they are out for the day & I'll be glad to help you out, Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
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